Acceptance of Terms

By accessing the Kop & Kande website, creating an account, submitting information, placing an order, or using any part of the online store, you confirm that you accept these Terms of Service.

Kop & Kande may decline access, cancel activity, or refuse service where website use, order activity, or submitted information appears to violate these Terms or any applicable store policy.

Online Store Terms

You agree to use the Kop & Kande online store only for lawful shopping and account-related purposes. You may not use the website in a way that damages, disrupts, overloads, interferes with, or attempts to gain unauthorized access to any part of the store.

You are responsible for ensuring that any information you provide to Kop & Kande is accurate, complete, and current, including billing details, shipping details, contact information, and account information when applicable.

Product Information

Kop & Kande works to present product information clearly, including product names, images, descriptions, materials, specifications, sizing, color references, pricing, and availability when applicable.

Product images and colors may appear differently depending on screen settings, lighting, device type, and display quality. Product descriptions and specifications should be reviewed carefully before purchase.

Pricing & Availability

Prices, discounts, promotions, product availability, and product details may change without notice. Kop & Kande may correct errors, update information, or cancel an order if a product, price, discount, promotion, or availability detail is inaccurate.

Items placed in a cart are not reserved until checkout is completed and the order is accepted. A product may become unavailable before your order is processed.

Orders & Payment

When you place an order with Kop & Kande, you agree to provide accurate billing, shipping, and payment information. You also confirm that you are authorized to use the payment method submitted at checkout.

Order confirmation does not guarantee final acceptance of an order. Kop & Kande may review, decline, cancel, or limit an order if the order information appears incomplete, inaccurate, unavailable, fraudulent, abusive, or in violation of these Terms.

If an order is canceled after payment has been submitted, Kop & Kande will review the payment status and process any applicable refund according to the relevant store policy and payment method requirements.

Shipping Policy Reference

Kop & Kande offers Free Worldwide Shipping as described in the store Shipping Policy. Shipping times, tracking updates, delivery estimates, shipping destinations, address issues, customs and taxes, lost packages, delayed packages, and damaged packages are handled according to the Shipping Policy.

Customers are responsible for entering a complete and accurate delivery address at checkout. If you notice an error in your shipping address, contact Kop & Kande as soon as possible at [email protected].

Return Policy Reference

Kop & Kande offers 30 Days Free Returns as described in the store Return Policy. Return eligibility, item condition, return instructions, return shipping cost, refund processing, exchanges, damaged items, wrong items, and final sale rules are handled according to the Return Policy.

Customers must contact customer service before sending any return. Returns sent without contacting customer service first may not be accepted.

Account Information

If customer accounts are available on the Kop & Kande website, you are responsible for keeping your login information secure and for any activity that occurs through your account.

Please contact Kop & Kande if you believe your account information has been used without permission or if your account details need to be corrected.

Prohibited Uses

You may not use the Kop & Kande website, products, content, or services for any improper purpose. Prohibited uses include, but are not limited to:

• Submitting false, misleading, incomplete, or fraudulent information
• Using the website for unlawful, abusive, harmful, or deceptive activity
• Attempting to interfere with website security, store operations, or checkout systems
• Uploading or transmitting malware, harmful code, spam, or automated requests
• Copying, scraping, reproducing, or misusing website content without permission
• Violating the rights, privacy, or property of Kop & Kande or any other party
• Using discounts, promotions, or checkout features in a fraudulent or abusive way

Intellectual Property

The Kop & Kande website may include text, graphics, images, product presentation, page design, logos, names, button icons, and other content owned by or licensed to Kop & Kande.

You may not copy, reproduce, modify, distribute, sell, or exploit any part of the website content unless Kop & Kande gives written permission or the use is otherwise allowed by applicable rights.

Third-Party Links & Tools

The Kop & Kande website may contain links to third-party websites, tools, payment providers, apps, or services. These third-party resources are provided for convenience and may be controlled by separate companies.

Kop & Kande is not responsible for third-party websites, content, tools, policies, or practices. Please review the applicable third-party terms and privacy information before using those services.

Disclaimer

Kop & Kande works to keep the online store accurate, available, and useful, but the website may not always be uninterrupted, error-free, complete, or current.

The website, product information, and store services are provided as available. Kop & Kande does not make promises beyond what is stated on the website, in these Terms, and in the applicable store policies.

Limitation of Liability

To the fullest extent permitted by applicable law, Kop & Kande will not be liable for indirect, incidental, special, consequential, or punitive damages related to your use of the website, inability to use the website, purchase activity, product availability, third-party links, or store services.

Nothing in these Terms is intended to limit rights that cannot be excluded under applicable law.

Changes to These Terms

Kop & Kande may update these Terms of Service from time to time. Updates may be made to reflect changes in store operations, website features, policies, payment processes, shipping information, returns, or other business needs.

The updated version will be posted on this page with a revised “Last updated” date. Continued use of the Kop & Kande website after changes are posted means you accept the updated Terms.